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Whether it’s from a flash flood or a broken pipe, water damage can be one of the most devastating home disasters a homeowner will face. Cleaning up the mess can be back-breaking, and the threat of mold development can linger for weeks. But with quick action and 24Restore, we can make your water damage recovery as painless as possible. Time is of the essence to prevent damage so call immediately when you notice any kind of water damage in your home or business.
Put Electrical Safety First
Whenever you’re dealing with water damage near outlets or wiring, your first concern should be electrical safety. The precautions you take should be proportionate to the extent of the damage. If you have a minor leak affecting a small area, you should shut off the circuit breakers that power all wiring and outlets near the leak. Multi-room damage from a major pipe break will necessitate shutting down the entire circuit panel. If you’re recovering from a widespread flooding event and have standing water in your home, you’ll want to have your utility company completely remove the electrical meter before wading into flooded areas.
If you can’t safely access your electrical panel or have any doubt about the electrical safety of water damaged areas of your home, contact your electrical utility or a licensed electrician before proceeding.
Stop The Flow
If the water is coming from your household plumbing, the damage could be getting worse by the second. That’s why it’s important to know exactly where your home’s main water shut-off valve is and to make sure you’re able to turn it.
In many homes, the valve is in the basement, close to where the main water supply enters the home. If you’re not sure where this is, check outside your home for the location of the water meter, as the main water supply leads inside from there. In other homes, the shut-off valve may be outside the home, beneath a water meter grate. These valves will often need to be turned with a special long-handled tool called a water key. If you don’t have one, pick one up at your local hardware store.
The shut-off valve can also be sticky if it hasn’t been turned in several years. If this is the case with yours, now is a good time to give it a try and grease the threads with lubricant if necessary. When you need to turn this valve in a hurry, you won’t want to be fighting with it.
As I have mentioned in many of my blogs before, I highly recommend tagging your main shut off valve so anyone living in the home can quickly identify it if needed. If you would like the main water shut off valve tag mailed to you, email me at lisa@24restore.com and I will get one to you!
Call 24Restore at the first sign of water damage for:
Fast Response. We will have someone in route to your home within one hour to ensure the damage to your home and belongings is minimized.
Trained Experts. All of 24Restore’s water technicians have been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to handle any kind of water damage in accordance with the S500 water drying standards.
Industry Experience. 24Restore has been handling water damage claims with insurance companies for over 20 years. We will handle your claim and work with your agent and adjuster to make the claim process seamless.
Warranty. When you choose 24Restore, you receive a 3-year warranty on our workmanship. We want to ensure your total satisfaction and we put our money where our mouth is. We also carry proper insurance with substantial limits to give you even greater peace of mind.
Don’t let the water sit there overnight or wait to hear from your insurance company. We handle water damage claims every day and can explain the typical process, allowing you to make an informed decision immediately.
“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”
Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.
Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.
Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.
This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!
I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.
I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them
Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!
Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.
Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!
From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.
Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.
I thought 24 was very professional and timely work.
24Restore was very responsive and did a thorough job plus they cleaned up after themselves.
The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.
Very Professional!
Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.
The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!
Working with the employees at 24restore has been an easy process. They aimed to please.
Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.
Over 2000 Reviews! 
