What to Do When You Have Water Damage

water damage minneapolisWater damage in Minneapolis is all too common, but knowing what to do if it happens to you can drastically change your outcome. Whether your home is damaged by a frozen or burst pipe, faulty appliances, a leaking water heater or sewage backup, the steps that you take immediately after discovering the water damage are crucial.

Shut Off the Water Source

The first and most important step after you discover water damage is to shut off the water supply whenever possible and as soon as possible. This may mean just shutting off the valve at the appliance or plumbing fixture, but if you have significant water damage, cannot shutoff the water locally or cannot safely access the local shutoff valve you should shut off the main water to your home. It’s a good idea to know where your main water shutoff valve is located before disaster strikes.

Shutting of the water source will reduce the volume of water that is affecting your home which means less water will need to be removed, and the lower the chance that the water will travel to other areas of your home, causing even more damage. In the event that shutting off the water does not help, do your best to contain the water to the affected area to prevent additional damage.

Call a Minneapolis Water Damage Professional

Whenever you experience water damage, big or small, it is a good idea to contact a water damage professional who can respond immediately and assess the damage. At 24Restore, we provide 24-hour emergency water damage response to Minneapolis, so you know that we are available any time, day or night, regardless of the day of the week.

The sooner a water damage professional can get to your home, the greatest the probability that we will be able to restore your home to pre-loss condition.  The longer water damage is left unaddressed, the more damage will occur, the greater the possibility for mold growth to occur, and the greater the loss.

Assess the Safety Situation and be Proactive

Before you enter an area that has been affected by water damage, you want to be sure it is safe. Check for any electrical hazards that may be present, and turn off the electricity if necessary. Once the area is safe for you to enter, proceed with caution. You can wipe up or mop up excess water before the water damage company arrives. Wipe down any damp surfaces, and move wet items to another safe area to dry. Do not try to move heavy furniture. You can place aluminum foil beneath the feet of furniture to prevent wicking. Remove items that can cause staining on your furniture or carpets including drapes, pillows and other items that contain inks or dyes.

You can do as much as as possible, but don’t overdo it. At 24Restore we are here to help. When you call us we will respond quickly and ready for any water damage emergency in Minneapolis and the surrounding areas.


“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis

Working with the employees at 24restore has been an easy process. They aimed to please.

Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.

- Sharon and Ray Kelly – Maple Grove MN
Over 2000 Reviews!