Proper Responses When Dealing With Water Damage Repairs

water damage repair minneapolis, water damage minneapolis, water damage restoration minneapolisAt 24 Restore, we believe that all homeowners in Minneapolis should be prepared for the possibility of water damage and major repairs from a flood. That is why we have put together 10 response steps that will help keep you safe and ensure better and faster water damage repairs for your home and property following a flood.

Water Damage Repairs In Minneapolis

  1. Contact your Insurance Agency. Whether or not your policy covers water damage and repairs from flooding, it is still important to reach out to your homeowners insurance and let them know what has happened. It is also beneficial to let your insurance agency know which restoration company you are working with. Most restoration companies have experience working with insurance companies and will be able to help file claims or answer questions you may have.
  2. Evaluate the structural integrity before entering a flooded area. When in doubt, do not enter at all until a qualified structural builder or engineer has cleared the home.
  3. Take appropriate steps to ensure safety. For example, you should make sure power to the area is turned off. Water and electricity do not mix, and the risk of electrocution following flooding is high so it is best to be extra safe and avoid the area altogether until the power has been completely turned off.
  4. Young children and pets should be kept out of the affected area. Flood water is full of harmful contaminants, and exposure to this type of water can cause illness. 
  5.  Wear personal protective clothing (rubber gloves, boots, etc.) if you have to be in contact with water, and treat all water as if it is contaminated (most flood water is). Try to avoid any contact if at all possible. 
  6. Document Damage. Take photos of the damage your property has ensued, and make a detailed list of damaged inventory. An adjuster will be sent to your home to evaluate the loss, but do not wait for them to arrive before you begin documenting it yourself. Photos and documentation will help to prove loss mitigation. 
  7. Open doors and windows to allow ventilation. Airflow will discourage microbial growth. 
  8. Remove furniture or standing items that can be taken out of the area. Any belongings in the affected area will need to be removed before cleanup and restoration can begin, and items that have been damaged beyond repair will only take up space and hold onto unnecessary moisture in the area. 
  9. Do not panic. It is stressful and overwhelming when dealing with flooding in your home. However, if you can stay, things will be much easier to deal with.
  10.  Call 24 Restore. Our response is immediate so that we can quickly secure your property and minimize the extent of the damage. We are on call 24 hours a day, 7 days a week so that we can be there whenever water damage from flooding occurs. It doesn’t matter how big or small the flood damage is, we have the equipment, talent, experience, and expertise to swiftly clean and restore the damage to your property. 

“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis

Working with the employees at 24restore has been an easy process. They aimed to please.

Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.

- Sharon and Ray Kelly – Maple Grove MN
Over 2000 Reviews!