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If flooding hits your home or other accidents occur, you need a professional. Water damage is the primary risk. But mold becomes a greater possibility too — if spaces are not properly dehumidified and ventilated. If you’re careful, you can avoid that potentially expensive risk. First, we evaluate the situation based on the quantity of water, absorption of it, and where it is.
Let’s talk about the four main levels that can happen from water damage.
Level 1: little water absorption and small evaporation load.
Our biggest concern is the porous material. Porous materials include carpets, gypsum board, fiberfill insulation, and walls and ceilings. In this class, these materials will comprise less than 5% of the affected area. With few exceptions, a “class 1” is usually materials that can be easily evaporated. Low evaporation materials include concrete, masonry, plaster, and wood.
Level 2: mid-range water absorption and evaporation load.
This is more serious. Here, there is water intrusion on those porous materials between 5-40%. We want to remediate right away! The low evaporation materials haven’t absorbed much, however. And other “low evaporation assemblies” — like multilayered wallboard and subfloors, gym floors, etc. — haven’t, either. Certified & Insured professionals should be getting involved to help remedy the problem.
Level 3: highest water absorption and evaporation load.
This is when your porous materials represent more than 40% of the affected area. Still, the low evaporation materials and assemblies have absorbed little moisture.
Level 4: deep, unmoving water intrusion.
Your low evaporation materials and assemblies have absorbed a serious amount of water. Drying and ventilating will take much longer than usual. We will need to use special machines in order to preserve the foundations of your home — if possible. A Professional Restoration Company should be on scene.
Classes 3 and 4 are obviously the most dangerous types of water damage. The faster the response time the better, that is our goal! We are always happy to answer any questions and explain up front what has to be done.
At 24 Restore, we service Minneapolis, Saint Paul and all surrounding areas around the Twin Cities. If you are in need of help from a water damage of any kind we are here for you 24/7/365. We guarantee a real TEAM member to answer no matter the day or time and a fast response! NO job is too big or too small.
~ the People ~ the Equipment ~ the Expertise ~
“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”
Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.
Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.
Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.
This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!
I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.
I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them
Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!
Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.
Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!
From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.
Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.
I thought 24 was very professional and timely work.
24Restore was very responsive and did a thorough job plus they cleaned up after themselves.
The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.
Very Professional!
Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.
The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!
Working with the employees at 24restore has been an easy process. They aimed to please.
Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.
Over 2000 Reviews! 
