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Did you know that not all water damage cleanup projects are the same? Each case is different and may require different or certain steps to ensure safe and adequate cleanup. This is because not all water is the same. In fact, there are three different categories of water that can damage your Minneapolis home and each must be handled a little differently.
Category 1 Water is water that comes from a clean source. Examples are water from a leaky faucet or broken water supply line. Water damage restoration of Category 1 Water is fairly simple. First, water must be extracted and dried completely. Damaged materials can then be repaired or replaced. If Category 1 Water is not remediated quickly and correctly, it can turn into Category 2 Water.
Category 2 Water is water that may contain bacteria and viruses. Common sources of gray water include dishwasher overflow, washing machine overflow, and toilet overflow without feces. This type of water can cause illness upon contact, and needs to be handled professionally and with safety precautions. First, all wet areas must be located and the water extracted. Removal and disposal of damaged items must be done before drying begins. Not only is adequate drying needed, but thorough disinfecting must also be performed. If left untreated for too long, Category 2 Water can degrade very quickly to Category 3 Water.
Like the name entails, black water is grossly contaminated water. Black water comes from flooding streams, canals or rivers, the sewer line, the toilet bowl with feces, and long-standing water that has begun to grow microbes. All contact with black water should be avoided because this type of water can cause serious illness and even death if ingested. Black water must first be extracted, and then every surface affected is steam washed. Carpet pads and other necessary structural materials are then discarded so that the floor can be steam cleaned. A disinfectant is then applied before drying equipment is brought in. Air cleaners are also used in black water damage restoration. This type of water requires professional clean up with the use of specialized equipment to safely remove contaminants.
If you are unsure which type of water you are dealing with, be sure to call24 Restore. With the proper training and equipment, our crew will determine the water category and proceed with an appropriate plan of action. While you are waiting for us to arrive, there are steps you can take to keep you and your loved ones safe from contaminated water.
When it comes to water damage cleanup, you can never be too safe. That is why you should trust the process. At 24 Restore, we will be there for you to safely and thoroughly clean up your water damage. We are prepared to respond to any type of water category at any time, day or night. Keep you and your loved ones safe and let us take care of you.
“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”
Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.
Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.
Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.
This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!
I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.
I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them
Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!
Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.
Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!
From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.
Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.
I thought 24 was very professional and timely work.
24Restore was very responsive and did a thorough job plus they cleaned up after themselves.
The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.
Very Professional!
Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.
The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!
Working with the employees at 24restore has been an easy process. They aimed to please.
Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.
Over 2000 Reviews! 
