Understanding Equipment in Your Home during Water Damage Restoration

water damage cleanup First of all, if you have had a water damage situation in your Minneapolis-area home, let us say how sorry we are for the mess! But, you have come to the right place with 24Restore and we want to help you understand the process of effectively drying your home back to its pre-loss condition as if this never happened.

Let’s first set the scene. You’ve been away on vacation and return home to discover a pipe in your master bathroom burst. That water has spent several days running out of that pipe on the second floor, down through the walls to the first floor, and into the basement, leaving the concrete floor and rug even on that level completely saturated.

When a water damage restoration crew arrives at your home, someone will do a thorough walkthrough to get an understanding of the scope of the project and damage. That helps the restoration company determine what equipment they need, and what the drying process will likely entail.

Air Movers, Dryers, & Water Extractors

As one person does a walkthrough, other technicians will immediately get the drying process underway. In situations where there is standing water or water in materials like drywall, time is of the essence. Some experts believe mold can start growing as soon as 48 to 72 hours after water enters, and sits, in a space.

If there is standing water, water extraction equipment will be used immediately to remove any standing water, and suction as much out of porous surfaces like carpet as possible.

From there, air movers and dryers will be brought in and strategically placed for maximum drying effectiveness. Believe it or not, there is actually a science behind this placement, as well as industry standards that clearly outline this drying process for restoration contractors.

Thermal Imaging/Infrared Cameras

With a loss like this, it’s likely there is water inside your walls. However, thanks to innovations in restoration technology, tearing out an entire wall may not be necessary. A skilled restoration contractor will take a look at the walls in the affected areas of the home using a thermal imaging or infrared camera. While this technology doesn’t show actual moisture, it shows temperature differences behind the wall that could indicate moisture. An experienced contractor will be able to determine what the temperature readings mean and determine the best approach for drying those hard to reach wall cavities.

Moisture Meters

You might also see a technician using a moisture meter. These simple tools do measure moisture levels inside different materials like drywall, concrete, and hardwood floors. Readings will be taking during the start of the drying process, and again throughout the process to determine progress, and then again at the end to determine all the surfaces are truly dry. These moisture meters take readings either by sitting flat on a surface or by sticking two pin probes into the surface, usually drywall, creating very minimal damage.

Our goal at 24Restore is to not only return your home to its pre-loss condition but to do it quickly and effectively, and get your life back to normal as quickly as possible. If you have any questions about the process or the equipment you see in your home, just ask!

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“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis
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