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When it comes to bio-hazard and trauma cleanup, there are a lot of myths and misconceptions about the industry and how cleanup is performed. As a consumer, it is important to discern the truth from the myths so you can be educated and informed in the unfortunate event that you require bio-recovery services.
Below we address several questions we have received about bio-recovery services and crime scene cleanup.
Bio-recovery is the cleanup and disinfection of crime and trauma scenes. Most people are unaware of the existence of bio-recovery companies, and it isn’t until something happens that they find themselves in need of bio-recovery does the thought ever cross their minds.
Bio-recovery focuses on cleaning and disinfecting bio-hazardous contamination and ensuring the area is clean and safe, removing all microscopic bacteria and blood-borne pathogens.
One of the most common public misconceptions about bio-recovery is that the police will handle the cleanup. It is not until someone is in need of bio-recovery services do they find that it is their responsibility to clean and restore the crime scene after the police leave.
It is not easy for bio-recovery companies to advertise their services tastefully, and at 24Restore we focus on education and awareness so our customers can make an informed decision when selecting a bio-recovery company in their time of need. And while crime scene cleanup awareness is growing, there is still need for more education.
Bio-recovery cleanup has evolved over the years and now involves much more than simply cleaning and disinfecting areas of visible contamination. At 24Restore, we use a system that includes detection, cleaning, disinfecting, and confirmation. This allows us to locate hidden areas of contamination, and ensures that after we have cleaned and disinfected the area, that it is truly safe and free of bacteria and pathogens.
When it comes to disinfecting, the first thing many people think of is bleach. And while bleach is effective as a biocide, it is a harmful chemical that can damage fabrics and metals and can cause eye and respiratory irritation. Because of this, bleach is not the preferred method for cleaning bio-hazard contaminant
When you hire a professional bio-recovery company to perform biohazard cleanup, they will use specialized cleaning solutions designed to effectively disinfect bio-hazardous contaminants without harming your belongings or your health.
This is a common misconception fueled by misleading statements by untrustworthy companies. OSHA does not certify anyone—OSHA enforces federal regulations that protect the safety of employees. OSHA regulates industries and educates employers and employees about hazardous situations including bloodborne pathogens, and regulates how to protect employees from those hazards.
There are independent industry associations that provide training and certification for bio-recovery services. Any truthful bio-recovery company will be willing to discuss their training and certifications with you.
24Restore has been providing trauma scene cleanup for 17 years, and we understand how difficult and emotional these situations are for those affected. We are professionals and offer comprehensive, discrete trauma clean-up in the Minneapolis area. Feel free to contact us with any questions you may have about bio-recovery and our services.
“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”
Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.
Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.
Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.
This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!
I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.
I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them
Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!
Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.
Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!
From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.
Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.
I thought 24 was very professional and timely work.
24Restore was very responsive and did a thorough job plus they cleaned up after themselves.
The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.
Very Professional!
Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.
The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!
Working with the employees at 24restore has been an easy process. They aimed to please.
Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.
Over 2000 Reviews! 
