Did you know there are 3 types of water losses? When you call someone in to take care of water that’s overflowed, leaked or seeped in, you can help your insurance company and water damage contractors along by letting them know what type of water issue you are having so they can be prepared with the proper equipment and they can start right away!
Category 1: Clean Water
Danger Level to Humans: Low, as long as it’s treated quickly.
Most Common Sources: Water supply line problems, overflowing sinks, rain, and snow.
Important Facts: If untreated within 72 hours, moves to a Category 2 Water Loss
Category 2: Gray Water
Danger Level to Humans: Moderate; may cause illness and discomfort.
Most Common Sources: Toilet bowls, sump pumps, dishwashers, or washing machines.
Important Facts: Category 2 Water Losses contain chemicals not fit for consumption.
Carpet pads must be removed, and carpet that is saved must be treated with hot-water extraction.
Within 48 hours, if left untreated, it moves to a Category 3 Loss and becomes a great deal more expensive.
Time is of the essence.
Category 3: Black Water
Danger Level to Humans: High; can cause serious illness if not handled properly.
Most Common Sources: Any sewage or toilet backflows, as well as ground surface water carrying silt and organic matter.