Hiring a Mold Removal Company

mold damage removalJust like any industry today, there are a lot of companies in Minneapolis, and elsewhere, that claim to be able to get rid of mold in your home. Of course, we hope you choose 24Restore for issues like this, but don’t want you to choose us just because we say so. Anytime you have someone doing work in your home, you should feel 110 percent comfortable with your choice!

So here are some things to look for when choosing a mold removal company.

Customer Testimonials

Word of mouth is often the best marketing technique for good companies! At 24Restore, we aim to go above and beyond the expectations of our customers, so they will tell others about us. So ask around to your family and friends for possible recommendations. Also, take a look on a company’s website for testimonials. Companies with great testimonials will definitely share them on their website and social media pages.

Industry Certifications & Memberships

Usually, on the “About Us” page, companies will share about their industry certifications and organizations to which they belong. In the restoration industry, there are several big players:

  • IICRC (Institute for Inspection Cleaning and Restoration)
  • RIA (Restoration Industry Assoc.)
  • ICRA (International Cleaning and Restoration Assoc.)

Most commonly, you will see companies (like 24Restore) talk especially about IICRC-certified technicians. This is a key item to watch! IICRC-certified individuals have a wealth of knowledge on various cleaning and restoration techniques, surfaces, cleaners and chemicals, and so on.

It is so easy to get customer testimonials thanks to today’s technology, and really no reason to not have them! Ask for a handful of customer testimonials and even references to see what other people have to say about the carpet cleaning company. You can also hop online and check out reviews on sites like Google and Facebook, but we suggest taking those more lightly than you would a true testimonial as people are quick to take to the internet to gripe about any grievance, legitimate or not.


This is almost a no-brainer with just about any service provider coming to your home. Technicians should be insured not only for safety reasons but also for liability in case an accident happens in your home!

Thorough Paperwork

Obviously estimates are just that – estimates – and can change as the job changes, but unfortunately gone are the days of agreeing to thinks verbally. Having at least a broad outline on paper of the work being done in your home will save you a headache later, and help you call out a company that might cut corners.

Consider the Price

Before signing on the dotted line, also be sure to consider the price. While you may be tempted to accept the lowest bid, that may not be the best option. After all, you get what you pay for, right? Also, be wary of companies that low-ball you at the door, and then try to upsell you on services later. You want a clear quote and numbers right off the bat. No guesswork.

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“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis

Working with the employees at 24restore has been an easy process. They aimed to please.

Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.

- Sharon and Ray Kelly – Maple Grove MN
Over 2000 Reviews!