Contents Cleaning 101 | Minneapolis

Did you know that contents cleaning is a key part in the water damage or fire damage restoration process? That’s great…but what exactly is contents cleaning? 24Restore in Minneapolis can shed some light on that.

Contents Cleaning

When your belongings have been damaged by water, fire, smoke, or mold a contents cleaning company can restore any salvageable items. The restoration process is not as simple as it sounds. There are several steps a contents cleaning company will perform during the restoration process:

  • A “Pack Up”
  • A “Pack Out”
  • Cleaning the Contents
  • Storing the Contents
  • A “Pack Back”
  • An “Unpack”

What exactly does each of these steps involve?

restore my belongingsA “Pack Up”

The “Pack Up” step in the process of packing up any salvageable items, so they can be safely moved to a contents cleaning facility. This process starts with the initial overview of your belongings by the project manager assigned to your restoration project. The project manager will determine how many technicians, trucks, and materials are required to inventory and pack up all your belongings.

During the pack up process, your belongings will be photographed, inventoried, and separated into two groups, unsalvageable and salvageable. Once your belongings have been thoroughly inventoried, they will be safely packaged into boxes, or wrapped in plastic with other protective measures if they are too large for a box. Even some of your belongings that haven’t suffered any damage may be inventoried and packaged. You wouldn’t want these items to become damaged during the cleaning and restoration process of your home.

A “Pack Out”

The pack out steps starts as soon as your items have gone through the pack up process. Once your belongings have been safely loaded into moving trucks, they’ll be transported to an off-site content cleaning facility. If any belongings were packaged that were not in need of cleaning or restoration, they would be transported to a secure storage warehouse until your Minneapolis home was safely restored.

Cleaning the Contents

When it’s time to clean and restore your belonging, packaged items will be opened one by one. Your belongings will be inspected by contents cleaning specialists, who will determine which cleaning method would work the best. The extent of contamination and damage will determine which processes and cleansers will be used. Electronics may be cleaned differently than stuffed animals and clothing.

Storing the Contents

Once your belongings have been cleaned, they are carefully re-packed into new boxes. Restore contents will now be stored in a secure warehouse until they can be returned to your home. Each storage warehouse is equipped with climate-controlled temperatures and security measures to keep your belongings safe.

A “Pack Back”

The “pack back” process is exactly what it sounds like. This is the step where technicians will load your belongings onto a moving truck and transport them back to your Minneapolis home. This step won’t take place until your property has been completed restored.

An “Unpack”

The last step of the contents cleaning process is the “unpack”.  Once your belongings have arrived safely to your home, your belonging will be unpacked and brought inside. Your contents cleaning team will review the inventory list with you as each boxed is unpacked. This gives you the opportunity to inspect each item, while also making sure that nothing has gone missing.

And that, in a nutshell, is what contents cleaning involves. If you have any questions regarding the contents cleaning process or would like to know more about water damage or fire damage restoration give the team at 24Restore a call!

“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis

Working with the employees at 24restore has been an easy process. They aimed to please.

Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.

- Sharon and Ray Kelly – Maple Grove MN
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