Choosing the Right Company for Flood Cleanup Services

Flood Cleanup Services MinneapolisNobody “wants” to choose a flood cleanup company. If you find yourself in that situation it means you are experiencing a water loss in your home or business. Choosing a flood cleanup company to restore your home can be a difficult task, especially if you don’t know what questions to ask before signing off on the work. Here are a few things for you to consider so you will be a little better prepared if you are ever faced with a flood cleanup situation.

What is the Source of the Water Damage?

The source of the water damage will determine what happens first. It is critical to know if the flood water is contaminated, for example if your sewer has backed up the procedure will be different to ensure safety. Some water damage occurs suddenly when a pipe bursts or from a flooding stream nearby, while other times water damage can occur slowly over time from a leaking pipe or roof. A slow leaks could indicate other problems such as mold. 

The type of water damage present in your home will affect flood cleanup efforts. Before hiring a flood cleanup professional, ask about specific experience they may have that is similar to your situation. If your home is flooded with sewage, they will need to have additional training and equipment to ensure your home will be restored and safe for your and your family. The professionals at 24 Restore not only have all of the certifications necessary to handle these type of water damage emergencies. PLUS, we have years of experience and would be happy to share references with you.

When contacting a flood cleanup professional, such as 24 Restore be sure to tell them what type of water damage your home has sustained, and don’t be afraid to ask them how they will handle flood cleanup. 

Are you Qualified?

The appropriate training and certifications are an absolute necessity when you choose a flood cleanup company to handle your water emergency. 24Restore technicians are highly trained, certified and experienced. You can trust your home and your personal belongings to our experts. We are current on industry standards and certifications and we use state-of-the-art equipment and techniques to minimize damage in your home or business.

Do you Provide Additional Services?

Water damage is complex and chances are you will need more than just water extraction to get your home back to it’s pre-loss condition. Many companies providing flood cleanup and water damage restoration will offer a variety of other services that may be necessary to restore your home. Additional services may include mold removal and prevention, restoration of personal items and furniture, and the replacement of structural elements like drywall and wood panels.

What is Fair to Expect of 24Restore?

When it’s an emergency, you will want to work with a flood cleanup company that is available 24 hours a day and who can respond as soon as possible. We understand that with a flood cleanup time is of the essence. You should expect an immediate response for your emergency flood cleanup service. The longer you have to wait – the worse the damage becomes.

In addition to responding in a timely manner, it is fair to expect a  written estimate before any work begins. In doing so, you will have a reasonable expectation of the flood cleanup work to be completed as well as the costs involved.  If your flood damage is covered by insurance, 24Restore will work with your insurance company on your claim.

We realize that you have a choice when hiring a flood cleanup professional, and if the time comes when you need help we hope you will choose 24Restore. We  follow the guidelines outlined above, we have the certification necessary, and we have the experience to make the flood cleanup as stress-free as possible.  

“24Restore came within an hour of our water damage to assess the problem and restore and reconstruct our kitchen and my office. Everyone from 24Restore was professional, kind and did an outstanding job of damage assessment and restoration.”

- Barbara R.

Your service was excellent. The young man was thorough and very dedicated to completing the job. He’s a good one. I would recommend your services to anyone who need them.

- Keith

Your team has been absolutely amazing, professional, sympathetic and wonderful. They took my mess and made it manageable as I shed a few tears, which they also consoled with empathy. At a time when we have floods and tornados city wide you responded within hours. Thank, I am impressed and I have passed the word on to many.

- Genie

Very good experience……everyone I dealt with through 24 Restore was very professional and very kind.

- Nancy

This note is a note of thanks and appreciation of the services provided…..we could even say our home looks better than before we incurred our water damage…Job well done!

- Jay and Susan

I don’t often take the time to write a follow up complimentary letter. However I was very impressed with 24 Restore and felt they went above and beyond to surpass expectations with WOW service. Thank you for the great service and great job that your team did to get my house back in shape.

- Jane

I have recommended them to many of my friends. They are the only service that I have ever used that always gets my stains out and that clean my carpets beautifully. I can’t say enough good thins about them

- Laura

Thank you for all the work put in to get out home……It would have been an impossible task for us to have accomplished in such a short time. We appreciate all that you have done for us! We are so grateful!

- Ken and Kathe

Yes. I appreciated the ability to funnel all activities thru a one-stop shop proved to be very valuable in a disaster project such as ours demo, construction and finish as well as work directly with insurance company. The team has been professional and those on site have been respectful of our home and schedule.

- Reed

Alex did a great job scheduling, coordinating, and keeping me informed. He made sure that everything was done in a timely manner. I always felt that my job was a priority. All the workmen did a great job and were very polite. I am pleased with the results. I would highly recommend your company!

- Linda – Minneapolis

From the time of initial contact to the time of job completion was 24 hrs. Very pleased with job outcome. Will definitely use you again. If ever in need.

- Kevin – St. Paul

Response time was awesome. We we’re bewildered by what was happening and what needed to be done. 24hr came in and took care of what needed to be done.

- Susan – Plymouth

I thought 24 was very professional and timely work.

- Veronica – Lake Elmo

24Restore was very responsive and did a thorough job plus they cleaned up after themselves.

- Jean – St. Cloud

The job was exceptionally well done. You were recommended to me by Dennis Carlson, a freind and I would definatley refer 24restore to friends and family.

- Jan – Anoka

Very Professional!

- Gordon – Andover

Everyone was on top of everything and got back to me in a reasonable time. Clean up was done absolutely perfect at the end of each job.

- Pam – Arden Hills

The guys who worked here were great, polite, personable and hard workers. They did a great job! So thankful this is over!

- Ron and Jackie – Minneapolis

Working with the employees at 24restore has been an easy process. They aimed to please.

Kudos to Shelli Abraham especially, she worked with the mortgage company and insurance company so I didn’t have to, I’m a caregiver for my husband with Dementia, she took the pressure off having to deal with them, thanks Shelli.

- Sharon and Ray Kelly – Maple Grove MN
Over 2000 Reviews!